Contact Us

Welcome to contact our customer service team! Whether you have inquiries about orders, after-sales support, returns & exchanges, or payment issues, we are here to provide professional and timely assistance.

Contact Information

• Address: 7641 FM 2133, Ballinger, TX, USA

• Phone: +1 (210) 549-9672

• Email: refundhelp@WiseWoven.com

Service Hours: Monday to Friday, 9:00 AM – 12:30 PM & 2:00 PM – 6:00 PM (GMT+10, Australia)

Service Commitment

• We pledge to respond promptly during service hours, ensuring every customer’s needs are properly addressed.

• All communication information is strictly protected and used only for order processing and customer support.

• Throughout any issue resolution process, we maintain transparency and provide clear solutions.