Cookie Policy

Welcome to WiseWoven (hereinafter referred to as "we" or "us"). To enhance your website experience and ensure transparency, we use cookies and similar technologies to collect, store, and use relevant information. Please read this policy carefully before using the website.

1. Purpose of Cookies

We use cookies primarily for the following purposes:

• Functional Cookies: Ensure the website operates properly, e.g., remembering items in your cart or account login status.

• Performance/Analytics Cookies: Collect website traffic, page views, and user behavior data to optimize website performance and user experience.

• Security Cookies: Protect accounts and transactions, prevent fraud or unauthorized access.

2. Types of Cookies

• Necessary Cookies: Essential for website operation, cannot be disabled, but not used for advertising or marketing.

• Analytics/Performance Cookies: Used to gather usage statistics to improve services and user experience.

• Functional Cookies: Remember user preferences, such as language selection and shopping cart information.

3. User Awareness and Consent

• Upon first visiting the website, a cookie notification will appear explaining the purpose and seeking user consent.

• You can choose to accept or reject non-essential cookies, but some website functions may be affected.

• Users can manage or delete cookies at any time through browser settings.

4. Data Use and Sharing

• Cookie data is used only for website functionality, performance optimization, and security purposes.

• User personal information will not be sold or shared with third parties without authorization.

• Data may be shared with logistics, payment, or auditing partners only as necessary for legal compliance or contract fulfillment.

5. User Rights

• You have the right to manage, modify, or withdraw cookie consent at any time.

• You can view, delete, or restrict cookies via your browser settings.

• You have the right to transparency regarding the use of cookie data.

6. Cookie Storage Duration

• Session Cookies: Deleted when the browser is closed.

• Persistent Cookies: Stored on your device for up to 12 months to remember preferences and enhance experience.

7. Data Security

• We implement security measures to prevent cookie data from being tampered with, leaked, or misused.

• Collected data is used only for lawful and necessary purposes and will not be used for unauthorized purposes.

8. Contact Us

If you have any questions about cookie usage or our privacy practices, please contact us:

• Address: 7641 FM 2133, Ballinger, TX, USA

• Phone: +1 (210) 549-9672

• Email: refundhelp@WiseWoven.com

Service Hours: Monday to Friday, 9:00 AM – 12:30 PM & 2:00 PM – 6:00 PM (GMT+10 Australia)