Payment Terms & Conditions
Welcome to WiseWoven (“we,” “us,” or “our”) online store. This Payment Terms document is designed to help you understand available payment methods, the payment process, and important considerations to ensure secure and successful transactions.
1. Payment Methods
We currently support the following payment methods:
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Credit/Debit Cards: Visa, MasterCard
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Electronic Payments: PayPal (if integrated on the website)
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Other Payment Methods: As displayed on the checkout page
Please ensure that your payment account information is accurate to avoid failed or delayed transactions.
2. Payment Process
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Confirm product details, quantity, price, and delivery information on the checkout page.
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Select a payment method and submit your payment.
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The payment system will authorize and process the transaction.
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Upon successful payment, the system will generate a unique order number and send a confirmation email.
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Payment confirmation indicates the transaction is successful, and your order will proceed to processing and shipping.
3. Payment Currency
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Multiple currencies are supported at checkout.
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The total amount displayed on the order confirmation page is the final payment amount.
4. Payment Security
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All payment information is protected using SSL encryption to ensure secure transmission.
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No full payment card information is stored in our system.
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In case of payment failure or irregularities, please contact our customer support immediately.
5. Payment Dispute Handling
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For issues such as duplicate charges, failed payments, or refund discrepancies, please contact us within 24 hours.
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We will verify order records and coordinate with the bank or payment platform to resolve the issue.
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Resolution time may vary depending on the financial institution or payment provider, generally 3–7 business days.
6. Contact Us
If you have any questions regarding payment terms or the payment process, please contact us:
Address: 7641 FM 2133, Ballinger, TX, USA
Phone: +1 (210) 549-9672
Email: refundhelp@WiseWoven.com
Service Hours: Monday to Friday, 9:00 AM – 12:30 PM & 2:00 PM – 6:00 PM (GMT+10, Australia/Sydney)