Welcome to the WiseWoven online store (“we,” “us,” or “our”). We highly value the protection of users’ personal information and are committed to handling and managing user data in a transparent and standardized manner. This Privacy Policy explains how we collect, use, store, and protect your personal information.
This Privacy Policy applies to:
All users who access and use our website
Activities such as browsing products, placing orders, making payments, tracking orders, and using after-sales services
Communications with us via email, phone, or website forms
This policy applies only to data processing activities conducted through online channels.
We use technologies such as Cookies to collect certain usage information in order to ensure proper website functionality and improve user experience, including:
Maintaining login status
Saving shopping cart information
Identifying browsing preferences
Analyzing website traffic
Cookies are not used to directly identify your personal identity.
We collect personal information solely for the following purposes:
Processing orders and payments
Arranging delivery and order tracking
Providing customer support services
Sending important order-related notifications
Improving website functionality and service quality
We will not share your personal information with unrelated third parties without your authorization. Information is shared only when necessary to provide our services.
To protect personal information, we implement reasonable security measures, including:
Encrypting data transmissions
Restricting internal data access
Conducting regular system security checks
Preventing unauthorized access, disclosure, or misuse
While we take multiple security measures, risks may still exist in online environments. We continuously improve our security management systems.
If you have any questions regarding this Privacy Policy or personal data management, please contact us:
Address:
7641 FM 2133, Ballinger, TX, USA
Phone:
+1 (210) 549-9672
Email:
refundhelp@WiseWoven.com
Service Hours:
Monday to Friday, 9:00 AM – 12:30 PM & 2:00 PM – 6:00 PM
(GMT+10, Australia)
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